Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Miller

Taylor Miller

August 6, 2025

5  out of  5
rating by Taylor Miller
"Tina Hurst and the front desk lady at State Farm were wonderful to talk to! We wanted to explore our options for both our house and vehicle insurance to see! My husband and I got in right away to talk to her about our coverage and she went over everything with us and she was super nice!"
We responded:
"Thank you, Taylor! I'm happy to hear that Tina and our front desk team made your experience enjoyable. It's great that you and your husband found the information you needed about your insurance options. We're always here to help with any questions or future needs. Thanks for choosing us!"
Profile photo of Stephanie Hohler

Stephanie Hohler

July 24, 2025

5  out of  5
rating by Stephanie Hohler
"We just switched to Ambers office. State Farm is saving us $1000 annually on our auto insurance! Tina made the transition very smooth, and so far we’re happy!"
We responded:
"Stephanie, thank you for your review! I'm delighted to hear that you're happy with the savings on your insurance and that Tina made the transition smooth for you. Our office is here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of andrew beltran

andrew beltran

July 23, 2025

5  out of  5
rating by andrew beltran
"Amazing"
We responded:
"Thank you, Andrew! I'm happy you had an amazing experience with our office. We’re here to help with any of your insurance needs!"
Profile photo of Makenzie Hood

Makenzie Hood

July 23, 2025

5  out of  5
rating by Makenzie Hood
"The service I’ve gotten here has always been super helpful! The times I have called Hadlee, Traiven, and Kade have all been extremely patient and kind towards me!"
We responded:
"Makenzie, thank you for your wonderful feedback! I'm delighted to hear that Hadlee, Traiven, and Kade have been patient and kind in assisting you. Our team is committed to providing helpful service, and your satisfaction is our priority. Let us know if there's anything else we can do for you!"
Profile photo of Korbin Wagstaff

Korbin Wagstaff

July 22, 2025

5  out of  5
rating by Korbin Wagstaff
"Always super friendly and wanting to help!"
We responded:
"Korbin, thank you for your review! I'm happy to know that you find our team friendly and helpful. We’re here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Angela Dove

Angela Dove

July 21, 2025

5  out of  5
rating by Angela Dove
"Everybody at Amber Kramer's office is awesome. They are all very friendly. And they help out all the time."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that our team has been friendly and helpful. We’re here to assist you whenever you need us!"
Profile photo of Sherrol Sloan

Sherrol Sloan

July 20, 2025

5  out of  5
rating by Sherrol Sloan
"I recommend Traiven, he was very respectful and polite over the phone."
We responded:
"Thank you for your review, Sherrol! I'm happy to hear that Traiven provided respectful and polite service over the phone. Our team is dedicated to ensuring a positive experience for everyone. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Angelena Beltran

Angelena Beltran

July 7, 2025

5  out of  5
rating by Angelena Beltran
"I had such a great experience with State Farm today! I called to update my last name after getting married, and they already knew who I was and what my new last name was. Within 5 minutes or less, I received a text confirming that my name had been updated on all of my policies. Super efficient, friendly, and made the process completely stress-free. Thank you for making things so easy!"
We responded:
"Angelena, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Gretchen Graham

Gretchen Graham

July 6, 2025

1  out of  5
rating by Gretchen Graham
"If I could give Zero stars, I would. State Farm Insurance denied a claim on my roof. Their "Roofing Specialist" Brian, spent less than 10 minutes inspecting my roof. Then he showed me two pictures of the shingles and one picture of the heating vent, he stated, "There is no evidence of hail damage to the soft metal and the shingles are blistering showing that it is defective material." When further pictures were taken of the soft metal, there were dents in that metal (soft metal) meaning there was hail damage. Now, State Farm has sent a letter stating they will no longer insure us until we get the roof fixed. I have to wonder, what good does it do to pay over $2,000 of insurance per year over the last 16 years on our house when they take your money and deny claims? I am definitely going to find a better insurance agent or company that doesn't screw people. It would have been nice if they would have at least looked at it a second time, pro-rated it, and covered something. State Farm through Amber Kramer does not get my recommendation. Go somewhere else!"
We responded:
"Hello Gretchen, Thank you for reaching out and sharing your concerns. I truly understand how frustrating and disappointing this experience must be for you, especially after being a loyal customer for so many years. I want to clarify that as your local State Farm agency, we don’t have the ability to approve or deny claims—that process is handled directly by the claims department and their specialists, who thoroughly review every detail submitted. While I wish I could personally influence the outcome, my role is to support you through this process as best I can. I completely understand your concerns about the roof inspection and the findings you’ve described. If you feel that important evidence was overlooked, it may be helpful to request a reinspection or submit additional documentation or photos to the claims team for further review. I am here to assist you in facilitating communication with the claims department if you’d like. Your loyalty and satisfaction matter deeply to me and my team. Please let me know how I can best support you during this time. Thank you again for giving us the opportunity to serve you. I’m hopeful we can work through this together."
Profile photo of Hannah Shaner

Hannah Shaner

June 30, 2025

5  out of  5
rating by Hannah Shaner
"Miranda Morrow was super friendly and really helpful. She had awesome customer service! Miranda made switching my insurance so much easier. Definitely recommend!"
We responded:
"Thank you for your review, Hannah! I'm happy to hear that Miranda provided such friendly and helpful service. It's great to know she made your insurance switch easier. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Profile photo of Christeen Audevart

Christeen Audevart

June 30, 2025

5  out of  5
rating by Christeen Audevart
"Amber Kramer and her entire staff at both the Rock Springs and Green River locations surpass all others. From all of our insurance needs and going above and beyond to make sure we are cared for, they take pride, volunteer and contribute at every opportunity to both communities. We're blessed to have Amber and her amazing teams! Thank you for all that each of you do!"
We responded:
"Thank you, Christeen! I'm so happy to hear that you feel well cared for by our team. We truly value being part of the community and are grateful for your kind words. If there's anything else we can assist you with, just let us know!"
Profile photo of Mike Phillips

Mike Phillips

June 28, 2025

5  out of  5
rating by Mike Phillips
"We’ve been with this State Farm office since we moved here over 18 years ago. The whole team has always been there for my family and handled every situation that has happened to us very professionally and with true concern on how we are doing. Recently, we came home from my daughters wedding in Texas where we encountered a bad hail storm that ended up totaling our vehicle.. I tip my hat specifically to Wendy Trujillo and Becky Ranta Fox who stepped up big time for us.. My wife and I would make constant calls to them and stop by unannounced and they were always very friendly and handle every situation to help us get through this process of filing a claim, estimates, rental car insurance and especially Becky helping us handle the claims process aid us in getting paid. We can always count on them being there for us and provide great assistance whenever life throws a wrench at us."
We responded:
"Thank you, Mike, for sharing your experience with us! I'm so happy to hear that Wendy and Becky were able to support you and your family during such a challenging time. It's wonderful to know that our team has consistently been there for you over the years. We truly appreciate your trust and loyalty. If there's anything else we can do for you, just let us know!"
Profile photo of Karen Stapleton

Karen Stapleton

June 27, 2025

5  out of  5
rating by Karen Stapleton
"Miranda Morrow and Lauren Britton are great!! We needed insurance on a rental at 4PM on a Friday! Both were very helpful and took care of our policy quickly!! Thanks for the great service!!"
We responded:
"Thank you for your review, Karen! I'm happy to hear that Miranda and Lauren were able to assist you promptly with your insurance needs. We appreciate your kind words and are always here to provide great service. Let us know if you need anything else!"
Profile photo of David Jarrell

David Jarrell

June 25, 2025

5  out of  5
rating by David Jarrell
"Originally left a message for a Farley simple transaction of adding one car and removing another. It was late in the afternoon on a Friday, but I still got a return call. The amazingly cheerful and confident voice on the phone was able to pull up my policy details, and in just a few short moments and with a few questions, BAM! Totally got to mark that off my honey-do list for the week! Thank you Amber Kramer insurance for making a sometimes stressful and dreaded process a piece of cake. We will absolutely be coming back to consolidate other policies under one friendly, efficient, and supportive network of agents!"
We responded:
"Thank you, David! I'm so happy to hear that your experience with our office was smooth and efficient. It's great to know that we could help you with your transaction quickly and make the process stress-free. We look forward to assisting you with consolidating your other policies. Let us know if there's anything else we can do for you!"
Profile photo of Ashtyn Jasperson

Ashtyn Jasperson

June 20, 2025

5  out of  5
rating by Ashtyn Jasperson
"Cheylynn is great!"
We responded:
"Thank you, Ashtyn! I'm happy to hear that Cheylynn provided you with a great experience. Our team is dedicated to offering excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Rocky Morrow

Rocky Morrow

June 20, 2025

5  out of  5
rating by Rocky Morrow
"Jessa surprised me with a birthday greeting.."
We responded:
"Thank you, Rocky! I'm happy to hear that Jessa made your birthday special with a greeting. We appreciate your feedback and are always here to make your experience memorable. Let us know if there's anything else we can do for you!"
Profile photo of Nick Morrow

Nick Morrow

June 20, 2025

5  out of  5
rating by Nick Morrow
"Jessa was very helpful with everything, she made the processes very simple!"
We responded:
"Thank you for your review, Nick! I'm happy to hear that Jessa was able to assist you and simplify the processes. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Martin Deleeuw

Martin Deleeuw

June 20, 2025

5  out of  5
rating by Martin Deleeuw
"Lilly is a top notch professional and very knowledgeable in her field. Wonderful to work with."
We responded:
"Thank you, Martin! I'm happy to hear that Lilly provided you with such excellent service. Her expertise and professionalism are truly valued in our office. If you ever need anything else, feel free to reach out!"
Profile photo of Rhonda DeLeeuw

Rhonda DeLeeuw

June 19, 2025

5  out of  5
rating by Rhonda DeLeeuw
"Lilly has answered all our State Farm questions in a helpful and professional manner."
We responded:
"Thank you for your review, Rhonda! I'm happy to hear that Lilly was able to assist you with your questions in such a helpful and professional way. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. Let us know if there's anything else we can do for you!"
Profile photo of Karen Wegner (aikomay)

Karen Wegner (aikomay)

June 19, 2025

5  out of  5
rating by Karen Wegner (aikomay)
"Awesome staff, efficient and super friendly"
Profile photo of Sickamore Treezy

Sickamore Treezy

June 19, 2025

5  out of  5
rating by Sickamore Treezy
"Cheylynn is absolutely wonderful. Such great customer service and assistance. I kept forgetting to come into the office to sign a document and Chey made sure to text me a reminder... and then another reminder when I forgot again. Such great personality and attitude. 5 stars!"
We responded:
"Thank you for the review! I'm happy to hear about your positive experience with Cheylynn. Her dedication to providing excellent service and her friendly attitude are truly appreciated. If you need anything else, feel free to reach out!"
Profile photo of Brenda Turner

Brenda Turner

June 18, 2025

5  out of  5
rating by Brenda Turner
"Very friendly, most of all, very helpful"
We responded:
"Thank you, Brenda! I'm happy to hear that you found our team both friendly and helpful. We strive to provide the best service possible. If you need anything else, feel free to reach out!"
Profile photo of Kim Jackson

Kim Jackson

June 18, 2025

5  out of  5
rating by Kim Jackson
"Wendy has been my Go To contact for all my insurance needs and handles it all with the best service I could ever ask for."
We responded:
"Thank you, Kim! I'm happy to hear that Wendy has been providing you with exceptional service for all your insurance needs. Our team is dedicated to offering the best support possible. If there's anything else we can assist you with, just let us know!"
Profile photo of Bobby Lake

Bobby Lake

June 17, 2025

5  out of  5
rating by Bobby Lake
"Amber Kramer has been very good to us and our family very professional and willing to help"
We responded:
"Thank you, Bobby! I'm happy to hear that we have been able to assist you and your family professionally. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Barbara Gatti

Barbara Gatti

June 17, 2025

5  out of  5
rating by Barbara Gatti
"Best service in town!"
We responded:
"Thank you, Barbara! I'm happy to know you consider our service the best in town. Your support means a lot to us. Let us know if there's anything else we can assist you with!"